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DAVID SUMMERTON CONSULTING

How To Impress An Interviewer

How To Impress An Interviewer

 We make judgements in the first 30 seconds of meeting someone – judgements that last and are hard to change and reverse. 

If it is an interview, meeting a client for the first time or just networking, the importance of a strong, positive first impression cannot be overlooked.

The following five pointers should form the basis of your preparation and delivery. 

Sight: looking smart, smiling and making positive eye contact.

Sound: have a friendly greeting, prepare what to say think about how you say it.

Smell: be aware of personal hygiene, always have clean clothes and shoes.

Personal style: using appropriate language and behaviour to create a good impression.

Touch: have a confident and firm handshake and always be fully aware of personal space.

People always remember the first time they meet people and make solid and lasting judgements, upon the pointers above.

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

 

 

 

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Why Did I Have A Bad Interview?

Why Did I Have A Bad Interview? 

Sometimes the Interview that we thought went well did not turn out as expected and the job offer does not come.

This can be a demotivating and frustrating experience and something that makes you unsure of your approach to the next Interview.

The trick here is to reflect upon your performance and then modify the approach for the next Interview.

Below are some of the most common reasons why the Interview did not go as you hoped:

  • Poor appearance: did you look as presentable as possible and did your image get in the way of your message?
  • Being nervous and lacking in confidence: Interviews can be stressful but this can be made easier through practice but mainly by being prepared to discuss what is in your application.
  • Did you express yourself clearly and effectively? Poor choice of language and a weak and ineffective style of speaking often get in the way of the positive message that you want to put over.
  • A ‘know it all’ approach: did you present yourself as perhaps a little aggressive or that your message was just too strong? It is always tempting to over-compensate for nerves by being too confident or loud!
  • Did you seem disinterested or could you have been more enthusiastic?
  • Did you explain what your career plans are and what milestones you have set yourself for career progression and personal development?

If things in the Interview process do not work out the way that you expected it is very important to reflect on your performance and then use this to modify and improve for the next time.

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

 

 

 

How To Make An Excellent First Impression

How To Make An Excellent First Impression 

We make judgements in the first 30 seconds of meeting someone – judgements that last and are hard to change and reverse. 

If it is an interview, meeting a client for the first time or just networking, the importance of a strong, positive first impression cannot be overlooked.

The following five pointers should form the basis of your preparation and delivery. 

Sight: looking smart, smiling and making positive eye contact.

Sound: have a friendly greeting, prepare what to say think about how you say it.

Smell: be aware of personal hygiene, always have clean clothes and shoes.

Personal style: using appropriate language and behaviour to create a good impression.

Touch: have a confident and firm handshake and always be fully aware of personal space.

People always remember the first time they meet people and make solid and lasting judgements, upon the pointers above.

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

 

 

 

How To Prepare For An Excellent Interview

How To Prepare For An Excellent Interview

The Interview is a very important part of getting that dream job!

The good news is that you can tip the balance in your favour by some basic preparation and by following the simple pointers below:

  • Research the interviewer: once you know who they are do some basic research on them before you meet them in person. Use LinkedIn to gain a good insight into their background before you actually meet in person.
  • Research the company: there are many different resources available including the company website (remembering that this content will be very biased!), LinkedIn, Forums, YouTube and a variety of different social media.
  • Learn and know your own CV/Application: know this in detail, back to front and upside down as this will form the basis of any questions they ask you!
  • Research the job: make sure you fully understand the job and what it involves. It is no use complaining when you get the job that it was not what you wanted or expected.
  • Plan your journey: aim to arrive at least 10 minutes early.
  • Plan your outfit: this should be professional business attire.
  • Make sure that you know what type of interview you will be having. Is it for example Formal, Informal, will it involve a Presentation, is it a 1:1 Interview or a Panel Interview? The more you know the better your preparation will be!
  • Make sure that you have some questions to ask at the end of the process. It is unlikely that all of your questions have been answered but have at least one question to ask. If this is a problem have a good, general question ready such as What are the main challenges facing the company over the next 5 years?”

Good preparation is the only way to get your job!

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

 

 

How Confident Are You?

HOW CONFIDENT ARE YOU?

 

We all must deal with crises of confidence in our lives at different stages in our lives. Did I do the right thing? Could I have done that better and what will those around me think of what I have done? It is not just our own actions that create a lack of confidence – families can create low confidence for some of their members by the actions, behaviours and lifestyles of their children, not behaving in a way seen as right by their parents. How did my children turn out like that? Their chosen path isn’t what I had wanted or expected for them. I feel awkward and uncomfortable because their values are not mine and I have failed. Where did I go wrong?

Right now, your confidence may be high and rising – in which case you are fine, for the moment.  Alternatively, you, like so many people, could be being held back by a lack of self-belief.

However well you disguise it, low self-confidence will have an impact on how you deal with those around you. Typical signs of poor confidence are a reluctance to speak openly when you are around other people (even people you know well), keeping your opinions and views to yourself, even at work feeling that you have gone as far as you can in your career.  You will lack positive energy and find making sometimes even simple decisions difficult, possibly even avoiding deciding at all. Better to do little or nothing than risk getting it wrong and feeling disappointed again.

In life it’s not enough to simply appear to be confident.  You must really believe in yourself.  Self-confidence is not about bravado or pulling the wool over people’s eyes.  Some people’s image of a confident person is that of the typical used car salesman (no offence to any sales professionals!), blagging their way through life with nothing ever fazing them.  But this is false self-confidence – a façade that lacks integrity and therefore cannot be sustained.  Better to understand yourself and to use this knowledge to face every challenge that you come across.

Sometimes in more macho cultures people feel the need to hide their weaker areas to bolster their more confident side.  But this has the opposite effect.  True self-confidence involves admitting and managing all parts of yourself – the weaknesses and the strengths.  And it isn’t something that is necessarily tied to age and experience.  Sometimes the younger a person is, the more naïve they are and the more confident they feel.  Bitter experience can often make people more reticent.  At work or in business the higher up the career ladder, the further someone must fall, and the more aware that person is of potential slip-ups.

Developing Confidence 

Before you can build your confidence, you have to measure how confident you already are.  A good way of pinpointing your current confidence levels is to check four different areas of your life. In each of these how does your confidence affect how you feel?  What makes you feel confident and in control? Conversely, who and what makes you feel insecure?

What saps my confidence?

Self-doubt leads to negative beliefs, relationships and situations.  When one-time Wimbledon tennis champion Venus Williams said ‘most times when we lose we defeat ourselves’ she was talking about the internal mental battles that can limit what we can achieve.  It is human nature to hold conversations with ourselves – but we often repeat irrational, self-defeating beliefs to ourselves that serve to undermine our confidence, such as “I’m such an idiot” and “I’m rubbish at that”.  When you catch yourself using these, think about what else you could say to yourself that would be more supportive.

Our working and social world is full of different relationships. When you are with certain people you feel confident and resourceful, yet when you are with other people you feel anxious, uncertain and confidence begins to waver.  Identify which people make you feel bad about yourself.  These relationships are sapping your confidence, but why?  What do these people do to kill your confidence?  How does this make you feel?  What can I do to limit or overcome this?

Other people’s behaviour

In any group of people there will be individuals who will be the centre of attention and will be thriving and others will be being very defensive and just existing in a survival mode. Some social or work situations are uncomfortable because they can undermine people’s confidence by encouraging aggressive behaviours, promoting negative values, and refusing to involve those present who are quieter and more reserved. We have all been in situations like that and will have decided how to behave towards everyone else; this could have been to join in and push yourself forward or to not get involved and not go back again. You can work on your relationships with other people but if, for example, your employer saps your confidence it could be time to move elsewhere.  Sometimes we need to ask:  “Is this the right situation for me?”

Assessing your own Confidence

Perhaps the start to looking at this is to ask yourself the following questions and really answer them honestly. 

  • When was the last time you felt confident?
  • How did confidence look like from the inside for you at that time? 
  • Describe what others saw in you when you were in that confident state.

Confidence really does come from within.

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

 

 

 

 

 

Why Interpersonal Communication Fails

Why Interpersonal Communication Fails

Supportive communication promotes understanding and helpfulness. Things get done through good interpersonal communication.

Always.

Quality interpersonal communication helps to overcome the following features of poor working relationships and helps to get tasks accomplished:

  • One individual feels threatened or attacked as a result of communication.
  • Self-protection becomes the most important part of the interaction.
  • We spend all, or most, of our energy in making a defence instead of actually listening.
  • Aggression, anger, competitiveness and strategies that promote avoidance are all common reactions.
  • One individual feels incompetent or insignificant as a result of the conversation taking place.
  • The focus is upon re-establishing and renewing self-worth and self-assurance.
  • Energy is spent with a focus upon trying to portray self-importance rather than on listening to what is being said or discussed.
  • Showing self-centred behaviour, withdrawal from the conversation and a marked loss of motivation.

Make sure that in any interpersonal communication you are part of you look to identify the above and change the interaction accordingly to remove them.

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

 

 

Influencing Skills – The Basics

Influencing Skills – The Basics

We all want to put our point across and make good decisions; this involves having a positive influence upon those around us. Good Influencing Skills separate out the successful people we all admire and respect from those who, to put it simply, get ignored or have to really struggle to make an impact.

Influencing Skills cover a wide range of different of strategies and techniques used in business. There can be positive and negative ways of influencing those around us and sadly many people are totally unaware of how they influence those around them in both a negative and positive way.

  • You might try coercion and manipulation but this is not influencing!
  • Forcing people to do what you want is often against their will and you lose their support.
  • Pushing, bullying or bludgeoning do not work and people will remember the experience for a very long time.
  • Do you opt for Tell or Sell when bringing in change and new ways of doing things?

Looking objectively at your own Influencing Skills, what does this tell me about yourself and those around me? Two important questions come from this:

  1. Should I change a little/a lot in how I deal with people?
  2. What 3 quick changes should I now make?

Quick, well-thought and balanced changes will improve your ability to influence and persuade in a positive, open and welcoming way, rather then just trying to impose your views on those around you.

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

 

 

5 Highly Effective Management Changes To Begin Today

5 Highly Effective Management Changes To Begin Today

By just doing the average, being no better or worse than anyone else, settling for the middle ground and just hoping for the best – all hallmarks of poor, unsatisfactory and inadequate management.

Nobody wants to be in the middle of the list, or even worse, towards or even at the bottom of the pile.

Success is all about building upon what went well/is going well but also needs to focus upon where the next series of improvements are coming from.

Settling just for current success is another measure of inadequate management.

The way to move forward and to deliver consistent excellent management lies within the following areas:

  1. Committed Leadership: making sure that organisational processes are delivered to the very best standards with a drive for success and consistency, accompanied by high personal managerial standards.
  2. Commitment to People: getting the best from staff working on each task and seeking out and encouraging new ideas and better ways of working.
  3. Customer Focus; everything revolves around putting the customer first, always remembering that customers are not just the external ones who provide cash! Forget the bland “the customer at the centre of everything we do” statement but make this work in practical and measurable terms. Get the team to really think about how and where they can enhance the customer experience so that they do our marketing for us. Free Marketing! That has to be a true measure of excellent management skill and delivery.
  4. Integrated processes and teams: delivering cooperation and collaboration that really drives results. Making effective and efficient working relationships with key stakeholders including those internal to the organisation.
  5. Quality Driven Agenda: a real, grass-roots ownership of the work that is being done, the feedback you get along the way but also some pride in the outcomes that many just take for granted. Be loud and celebrate what we do well.

Delivering a couple of the above will get some results but will still keep you in the middle of the pile. Who wants to be there?

Think about all five – some will be easier than others but all are important if you want to shine!

Good Luck!

For more details of our services visit the website www.davidsummertonconsulting.co.uk

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