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DAVID SUMMERTON CONSULTING

How To Motivate The Unmotivated

How To Motivate The Unmotivated All staff want work that is interesting, rewarding and that makes a difference. Even staff who just continually tell you that they are only here for the financial rewards. The sad reality is that for... Continue Reading →

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How NOT to Show Empathy

How NOT to Show Empathy Empathy is a cornerstone of Emotional Intelligence and it is something managers should be good at in order to get the most from their staff and to support staff in their roles to achieve outcomes.... Continue Reading →

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What Strong Teams Look Like

What Strong Teams Look Like strong leadership – the manager cares and is keen to develop/support working relationships within the team leading by example – e.g. excellent attendance and time-keeping; effective communication; being reliable and approachable; being open, fair and... Continue Reading →

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Are You A Visionary Manager?

Are You A Visionary Manager? The Visionary Manager has a clear focus upon the ability to excite and motivate staff towards a specific goal or target. Here the manager centres upon using persuasion, charisma, and a high emotional IQ to... Continue Reading →

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Three Key Leadership Communication Skills

Three Key Leadership Communication Skills Experienced managers understand how communication works – it is not about the verbal and non-verbal messages that they use it is as much about how they present themselves in any number of different situations. As... Continue Reading →

How To Reduce Management And Business Risks

How To Reduce Management And Business Risks Management is an uncertain science and we have to make decisions often quickly and with limited data and information. Decisions that impact upon the organisation are also often taken quickly and have the... Continue Reading →

How To Manage Personal Risk

How To Manage Personal Risk Life involves lots of uncertainty and unknowns yet we are all expected to get on with things, make decisions and we are expected to be successful. To battle through uncertainty and to make the best... Continue Reading →

Keeping Control In Difficult Times

Keeping Control In Difficult Times Life is not calm and steady all day, every day: there will be times when issues come along that will put you under pressure, make you question your beliefs and values and which will completely... Continue Reading →

How To Keep Your Control When Others Are Loosing Theirs

How To Keep Your Control When Others Are Loosing Theirs Life is not calm and steady all day, every day: there will be times when issues come along that will put you under pressure, make you question your beliefs and... Continue Reading →

Management Skills That Guarantee Success

Management Skills That Guarantee Success The managers who succeed and progress have a range of skills and behaviours that they have worked hard to develop and use to progress their careers. These skills and behaviours are always built around the... Continue Reading →

Three Different Types of Managerial Problems

Three Different Types of Managerial Problems The role of the manager contains many different tasks but one that is common to all managers, regardless of sector or organisational type, is the ability to solve problems. Some problems are more challenging... Continue Reading →

Am I Too Assertive?

Am I Too Assertive? Assertion is a key skill in any manager’s toolkit – too little assertion leaves you overworked and highly vulnerable to exploitation, too much assertion opens you to the charge of being a bully and exerting your... Continue Reading →

How To Reflect On Your Own Assertiveness

How To Reflect On Your Own Assertiveness Assertion is a key skill in any manager’s toolkit – too little assertion leaves you overworked and highly vulnerable to exploitation, too much assertion opens you to the charge of being a bully... Continue Reading →

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