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DAVID SUMMERTON CONSULTING

How To Motivate The Unmotivated

How To Motivate The Unmotivated All staff want work that is interesting, rewarding and that makes a difference. Even staff who just continually tell you that they are only here for the financial rewards. The sad reality is that for... Continue Reading →

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How NOT to Show Empathy

How NOT to Show Empathy Empathy is a cornerstone of Emotional Intelligence and it is something managers should be good at in order to get the most from their staff and to support staff in their roles to achieve outcomes.... Continue Reading →

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What Strong Teams Look Like

What Strong Teams Look Like strong leadership – the manager cares and is keen to develop/support working relationships within the team leading by example – e.g. excellent attendance and time-keeping; effective communication; being reliable and approachable; being open, fair and... Continue Reading →

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Are You A Visionary Manager?

Are You A Visionary Manager? The Visionary Manager has a clear focus upon the ability to excite and motivate staff towards a specific goal or target. Here the manager centres upon using persuasion, charisma, and a high emotional IQ to... Continue Reading →

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How To Write A Successful Strategy

How To Write A Successful Strategy Many a much-heralded strategy has remained a well-kept secret, rarely stumbled upon by either staff or customers, let alone any layer of management below the Board. A key responsibility of management is to ensure... Continue Reading →

Managerial Self Awareness – You’ve Got This!

Managerial Self Awareness – You’ve Got This! To be a great manager and leader of staff you need to develop many skills as quickly as possible including emotional intelligence, delivering excellent feedback to your staff, influencing staff, managing your manager... Continue Reading →

Management Communication – You’ve Got This!

Management Communication – You’ve Got This! Communication is a key management skill and an area that many managers fail to get a grip of in terms of their impact, effectiveness and efficiency of delivery in achieving goals. Three simple but... Continue Reading →

How To Develop Relationship Skills In The Workplace

How To Develop Relationship Skills In The Workplace The workplace is all about having successful and positive working relationships with colleagues, whatever position they hold within the organisation. Successful managers, and organisations too, recognise this and work hard to secure... Continue Reading →

What Exactly Is Management?

What Exactly Is Management? Management is all about controlling and structuring all available resources, whether human and physical, in such a way that the goals of the organisation, whatever they might be, are achieved. Management has the following features, regardless... Continue Reading →

Resilience – You’ve Got This!

Resilience – You’ve Got This! Failures and crises are an inevitable part of our personal and professional life. They can be devastating, life-changing, and transformative. They can make or break a career, a family, ruin domestic and working relationships and... Continue Reading →

What Are The Main Objectives For ANY Manager?

What Are The Main Objectives For ANY Manager? There are many different views about what a Manager should do, where their focus should rest and how their output should be measured. Whatever is written, Management Objectives boil down to the... Continue Reading →

When Telling The Truth Is A Difficult Thing

When Telling The Truth Is A Difficult Thing There will be times when you are not able to give someone the full picture and when it is prudent to communicate a message that just holds the current position. For instance,... Continue Reading →

How To Identify Frustration As Motivation Levels Fall

How To Identify Frustration As Motivation Levels Fall Managers make decisions that will not always please either the individual member of staff, or staff teams, and given that no one likes change there will always be some form of reaction.... Continue Reading →

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