David Summerton Business Consulting
Why Project Management Is The New Normal Projects are steadily becoming the new way that the world works and the reality of management is that standard ways of working have been replaced by bespoke chunks of activity and production. How has this come about? Automation and the widespread use of computer software has freed up …
How To Set Business Objectives From Scratch If you know where you are going you stand a much better chance of actually getting there – never a truer word was spoken! No organisation has one magic objective that covers everything it is trying to do and no individual manager has one unifying target or focus …
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Why Do Managers Need Objectives? If you know where you are going you stand a much better chance of actually getting there – never a truer word was spoken! No organisation has one magic objective that covers everything it is trying to do and no individual manager has one unifying target or focus at any …
Why Feedback Is An Essential Management Tool Managers cannot always choose their teams and individuals; hence it is vital that we work with the human resources that we are given. As part of our commitment to develop and inspire the staff at our disposal, coaching is a vital tool in that process. Central to that …
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Conflict: What Is It All About? Conflict in the workplace is inevitable, despite all our best efforts. In fact, conflict, if manager well, can be a healthy way of delivering change and improving systems and processes, in even the best-run organisations. One person’s views and motives may well be incompatible with another’s which will result …
The 5 Essential Ingredients For Effective Management Communication Managers often only have one chance of getting communication messages accepted and understood: therefore this needs to be a Right First Time approach to workplace dynamics. To ensure what you want to say is received and accepted, ready for implementation everyone the following 5 factors need to …
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How To Be An Influential Leader When it comes down to it there are only 5 ways in which very influential leaders get to be successful. The basic building blocks of this success lie in mastering the following features of a dynamic and truly effective leadership style: Believable: do you act in such a way …
How Entrepreneurs Should Keep Customers Happy Good customer experience is not just a matter of delivering a product or service efficiently, although performance at this level is important. There are often emotional and situational elements too. If you fail to consider the feelings and perceptions of your customer, responding to queries and complaints as quickly …
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Managing Your Team - Pitfalls To Avoid Getting your Team to perform well is not as easy as you might think it to be and much of your success here lies in preparing the ground and modifying your approach as the Team begins to develop. Some common pitfalls that will derail your plans are below: …
What Makes A Team Successful Teams are a very common feature of management systems and bring together a range of staff who can shape and deliver positive outcomes for both themselves and the wider organisation. This does not happen just by accident and in setting up Teams the following have to be considered and acknowledged: …
