Why Project Management Is The New Normal

Why Project Management Is The New Normal Projects are steadily becoming the new way that the world works and the reality of management is that standard ways of working have been replaced by bespoke chunks of activity and production. How has this come about? Automation and the widespread use of computer software has freed up …

How To Set Business Objectives From Scratch

How To Set Business Objectives From Scratch If you know where you are going you stand a much better chance of actually getting there – never a truer word was spoken! No organisation has one magic objective that covers everything it is trying to do and no individual manager has one unifying target or focus …

The 5 Essential Ingredients For Effective Management Communication

The 5 Essential Ingredients For Effective Management Communication Managers often only have one chance of getting communication messages accepted and understood: therefore this needs to be a Right First Time approach to workplace dynamics. To ensure what you want to say is received and accepted, ready for implementation everyone the following 5 factors need to …

How Entrepreneurs Should Keep Customers Happy

How Entrepreneurs Should Keep Customers Happy Good customer experience is not just a matter of delivering a product or service efficiently, although performance at this level is important. There are often emotional and situational elements too. If you fail to consider the feelings and perceptions of your customer, responding to queries and complaints as quickly …