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DAVID SUMMERTON CONSULTING

How To Motivate Apathetic Or Disillusioned Staff

How To Motivate Apathetic Or Disillusioned Staff Everyone goes through periods of time when motivation dips, performance takes a nose-dive and production suffers. We also see here increased staff sickness and absenteeism. So, what can you do to get staff... Continue Reading →

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How To Deliver Successful Change

How To Deliver Successful Change  Delivering Change is a key part of any management job; sometimes this is born out of emergency, practical necessity, operational updates or a whole host of different drivers. Whichever it is you are expected to... Continue Reading →

How To Use Powerful Management Or Coaching Questions

How To Use Powerful Management Or Coaching Questions How? What? Why? The above are used to generate reflection and analytical approaches to problems and issues which in turn will give you the chance to seek more information and to gain... Continue Reading →

What Makes A Good Coaching Conversation

What Makes A Good Coaching Conversation Listening Carefully: getting a clear path into the issues Responding Thoughtfully: never jumping in with your own initial thoughts and ideas Resist imposing your own solution: getting the full picture so that the other... Continue Reading →

Coaching Skills For Managers

Coaching Skills For Managers  Some definitions of Coaching: Raising awareness of Practical improvement on performance via questioning and self-reflection Empowerment of teams and individuals Finding an individual’s own solutions to problems Support and challenge to get the individual or team... Continue Reading →

How To Delegate

How To Delegate Specify responsibilities very clearly so that everyone involved knows what is expected Provide clear and adequate authority and specify the limits of discretion allowed in this Specify reporting arrangements Make sure that the person being delegated to... Continue Reading →

How To Be An Excellent Communicator

How To Be An Excellent Communicator Try the following Tips to develop and fine tune your managerial communication skills; Be Direct; make your communication to the point and always make it concise. Adopt the principle of who, what, where, when,... Continue Reading →

How To Develop My Leadership Skills

How To Develop My Leadership Skills Develop a personal and detailed vision of your career objectives: identify key targets and milestones and review/revise these on a regular basis Seek out and use appropriate mentors: people who will give you sound... Continue Reading →

How To Increase Staff Participation Effectively

How To Increase Staff Participation Effectively Encourage staff to voice their concerns and opinions Describe a proposal for change as tentative – this will encourage debate and discussion rather than staff just saying nothing and being resentful or fearing change... Continue Reading →

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