How To Improve Your Influencing Skills We all want to be able to influence those around us and to steer things in our direction. There are many positive and negative ways to do this but success in raising or increasing... Continue Reading →
How To Set Goals That Motivate Staff A key part of the Manager’s job role is making sure that staff are developed and encouraged to tackle progressively more demanding and challenging tasks – in this way organisational objectives are met... Continue Reading →
Business Or Service Appraisal Made Simple There are many different ways that we can make an assessment on the performance of a business or an area that we are managing. These can be: Quality Speed Dependability Flexibility Cost Another way... Continue Reading →
How To Assess The Performance Of Your Business, Service or Department There are many different ways that we can make an assessment on the performance of a business or an area that we are managing. These can be: Quality Speed... Continue Reading →
What Customers Look For In Service Quality If you are making a product there are many different ways of assessing the quality of the finished item. This can include Functionality (what the product does), Performance (how well it does what... Continue Reading →
What Does Excellent Service Look Like? Systems shape all parts of our lives – so, if you are managing or providing a service, how should you design it so that it delivers all that it should for you and your... Continue Reading →
How To Design And Deliver An Outstanding Pitch In its most basic format, a pitch should actually be a value proposition: a positioning statement that explains what benefit you provide for who and how you do it uniquely well. It... Continue Reading →
Five Basic Tips For A Successful Meeting Schedule the meeting well in advance – meetings that are fixed at short notice seldom work Have an Agenda with relevant documents available in advance – to not have this sorted before the... Continue Reading →
How To Develop Your Critical Thinking There are a large number of benefits from looking at issues from a number of different perspectives which identifies a number of possibilities rather than just sticking to one specific path. Critical thinkers are... Continue Reading →
