How To Use Influencing Skills In A Negotiation

How To Use Influencing Skills In A Negotiation Effective listening skills – e.g. when listening to customers, colleagues or other stakeholders to demonstrate understanding – if we can first understand exactly what the other person is communicating we have a better opportunity to understand how we might need to influence them. Effective questioning skills – …

How to Win An Argument

How to Win An Argument If you are up against things and need to make your point clearly and carefully you need to consider the following steps to give you a framework to pin your desired outcomes around. See the event clearly: look at what is going on objectively and carefully and above all else …

Why Trust Is Critical In Sales Negotiation

Why Trust Is Critical In Sales Negotiation All sales professionals need to build a range of relationships with customers to maximise sales and to increase the opportunities for further sales to existing customers. The most successful relationships in any commercial setting are based firmly upon trust between both parties. Customers will automatically trust sales professionals …