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DAVID SUMMERTON CONSULTING

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Managerial Skills

What Skills Does An Excellent Manager Have?

What Skills Does An Excellent Manager Have? Excellent management shows the following Skills, all day, every day: Loyalty Likes people and has a natural people focus Looks across the borders of their job to see other issues and horizons Shows... Continue Reading →

The Most Important Management Skills Of All Time

The Most Important Management Skills Of All Time The following Skills operate at all levels of the management process and are important in assessing managerial performance but are also critically important in motivating staff to achieve their goals and for... Continue Reading →

What Makes For a Good Management Style?

What Makes For a Good Management Style? Good managers know what to do and when to do it. Successful managers have three key tolls at their disposal that sets them apart from the crowd and which will almost guarantee that... Continue Reading →

How To Be a Successful Sales Manager

Must-have Traits and Skills for Successful Sales Managers Selling is a challenging career where only a few do very well – to master this you have to be able to master skills in a number of contrasting and complex areas.... Continue Reading →

Keeping Customers Happy – Three Top Tips

Keeping Customers Happy - Three Top Tips A retained customer is literally worth their weight in gold – all the hard work of approach and negotiation has been completed, they are buying so you need to keep them snug and... Continue Reading →

How To Prepare Future Leaders

How To Prepare Future Leaders Ice hockey players skate not to where the puck is, but where it is going next – so how can we prepare our future leaders for the working world of tomorrow? Create a culture of... Continue Reading →

How To Shine In The Spotlight

Do your homework: minimise the risk of being hit hard by anticipating the sorts of questions and issues that you will be faced with. Get your thoughts together and use time wisely: being given a tricky question is best dealt... Continue Reading →

How To Be Ready For Any Management Challenge

Get proactive: assemble a team of specialists and key players from across the business to identify critical business processes and challenges that could impact on the achievement of objectives and targets Integrate business contingency planning into the wider management strategy:... Continue Reading →

Management Problem-solving Checklist

Management involves dealing with problems because, if the job was just plain sailing, everyone would be a manager! We stand, or fall, by the decisions we make that are built around dealing with issues and problems that need a managerial... Continue Reading →

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