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DAVID SUMMERTON CONSULTING

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Management Communication

The Secret Of Successful Leadership Communication

The Secret Of Successful Leadership Communication All organisations should be committed to effective and efficient communication and when it comes to the complaint from staff that communication is poor, the knee-jerk reaction is to just communicate “more often”. Wrong! Staff... Continue Reading →

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What Makes A Great Communicator?

What Makes A Great Communicator? Able to convey complex ideas in simple terms – this gets all of the audience on-board quickly and effectively. Eliminate jargon and speak with your own words - break down complex information into several parts.... Continue Reading →

20 Golden Rules for Effective Management Communication

20 Golden Rules for Effective Management Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process... Continue Reading →

How To Be An Excellent Communicator

How To Be An Excellent Communicator Try the following Tips to develop and fine tune your managerial communication skills; Be Direct; make your communication to the point and always make it concise. Adopt the principle of who, what, where, when,... Continue Reading →

Leaders and Communication – Be A Communication Guardian

Leaders and Communication – Be A Communication Guardian Leaders communicate the big picture: the vision rather than small bits and pieces of a fragmented message. A good Leader is a Communication Guardian because he or she takes communication seriously and... Continue Reading →

The Manager’s 20 Golden Rules of Communication

The Manager’s 20 Golden Rules of Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process... Continue Reading →

Simple Phrases That Deliver Brilliant Results  

Simple Phrases That Deliver Brilliant Results   Thank-you. Never underestimate the power of this phrase whatever information or opinion that you have been given. Positive feedback, expressing gratitude or just when someone brings something to your attention. Good manners cost... Continue Reading →

How To Run Excellent 1:1 Meetings

How To Run Excellent 1:1 Meetings All employees need and value regular 1:1 meetings with their manager – this is one feature of all successful organisations, where commitment to staff development and personal growth are high on the agenda. You... Continue Reading →

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