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DAVID SUMMERTON CONSULTING

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Listening and Communication

How Managers Can Become Better Listeners

How Managers Can Become Better Listeners We all need to be good listeners if we are to become better at reading people, understanding situations, increasing productivity and delivering both effectiveness and efficiency. The following simple steps should help you to... Continue Reading →

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Why Managers Need to Listen More

Why Managers Need to Listen More Listening is a critically important skill for all of us bur specially so for managers and leaders; listening shows respect for the other person, empathy, trust and loyalty along with a long list of... Continue Reading →

How To Be A Good Listener

How To Be A Good Listener Keep an open mind, free from preconceived ideas or opinions Giving the speaker your full attention while they are speaking Assessing the full meaning behind the words that are being spoken Asking questions where... Continue Reading →

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