Search

DAVID SUMMERTON CONSULTING

Tag

Improving Quality

How To Improve Team Productivity

How To Improve Team Productivity All companies want to improve employee productivity, as this gives competitive advantage and contributes to overall profitability, but managers rarely look at operational practices to see what impact they have on morale and output. Particularly... Continue Reading →

Advertisements

Does My Management Style Deliver Total Quality Management?

Does My Management Style Deliver Total Quality Management? The BIG question that needs to be asked, but which many managers shy away from, is to be brutally honest with yourself and ask if what you are really doing meets the... Continue Reading →

A Different Approach to Quality – Total Quality FIRST LINE MANAGEMENT

A Different Approach to Quality – Total Quality FIRST LINE MANAGEMENT  The traditional approach to Quality, regardless of whether or not we are looking at either Product or Service delivery, is built around the notion that it is a Management... Continue Reading →

Quick Thought On Better Performance

Quick Thought On Better Performance Never shy away from a challenge! If you just keep doing what you are doing now – in any context at any time  -how will things improve and how will products become better, services more... Continue Reading →

How To Increase Performance And Quality Of Output

How To Increase Performance And Quality Of Output Establish a solid and reliable Performance Management system: this need not be a very complex or difficult to manage process but every manager should be able to comfortably and easily set Targets.... Continue Reading →

Monday Morning Quality Improvements

Monday Morning Quality Improvements Make Monday the day when you consciously change things that are either getting you down or try to refocus in terms of the quality of your outputs. Firstly, identify something that you want to change or... Continue Reading →

Making Management Improvement Happen On Monday Morning

Making Management Improvement Happen On Monday Morning If last week was a bruising and far from enjoyable experience it is time to do something about it. If the workplace and its systems are stopping you from doing what you need,... Continue Reading →

How To Use The Continuous Improvement Model In Your Everyday Activity

How To Use The Continuous Improvement Model In Your Everyday Activity Whatever your situation – managing a department, Chief Executive, Nurse, Teacher, Window Cleaner, Retailer, Entrepreneur, the list is endless – your aim should always be to do things better,... Continue Reading →

Using Total Quality Management In The Service Sector

Using Total Quality Management In The Service Sector Understand and work out how to meet customer needs and expectations: how much do you really know about the needs and expectations of your customer. There is a real danger here of... Continue Reading →

Create a website or blog at WordPress.com

Up ↑