How To Make Quality Improvements From Your Desk

How To Make Quality Improvements From Your Desk Huge, ground-breaking improvements in quality in any organisation come along once in the proverbial blue moon and are on the scale of the discovery of penicillin, the first mass production system and the discovery of electricity. Practical quality improvements happen by a gradual process of incremental change, …

How To Improve Team Productivity

How To Improve Team Productivity All companies want to improve employee productivity, as this gives competitive advantage and contributes to overall profitability, but managers rarely look at operational practices to see what impact they have on morale and output. Particularly naive managers assume that staff are focused and motivated but the reality of the situation …

Does My Management Style Deliver Total Quality Management?

Does My Management Style Deliver Total Quality Management? The BIG question that needs to be asked, but which many managers shy away from, is to be brutally honest with yourself and ask if what you are really doing meets the Total Quality Management (TQM) approach to running a business/service/product delivery? Ask yourself the following tough, …

A Different Approach to Quality – Total Quality FIRST LINE MANAGEMENT

A Different Approach to Quality – Total Quality FIRST LINE MANAGEMENT  The traditional approach to Quality, regardless of whether or not we are looking at either Product or Service delivery, is built around the notion that it is a Management responsibility. The reality on the ground, however, is very different and to make Quality a …

How To Use The Continuous Improvement Model In Your Everyday Activity

How To Use The Continuous Improvement Model In Your Everyday Activity Whatever your situation – managing a department, Chief Executive, Nurse, Teacher, Window Cleaner, Retailer, Entrepreneur, the list is endless – your aim should always be to do things better, more effectively, more efficiently and with greater results or measures of success. The simple Plan …