The Art And Science Of Having Difficult Conversations

The Art And Science Of Having Difficult Conversations “Difficult” conversations are part of any manager’s job and is an inevitable outcome of working with people as people cannot be programmed, will always surprise you and will always look for their own way to carry out tasks. In having these conversations managers will frequently walk away …

Managing Challenging Conversations

Managing Challenging Conversations Management is all about dealing with situations that are often challenging and difficult – sadly that goes with the job. This does not happen every day but having such skills are an essential part of the managerial toolkit. Whatever the cause of the problem, the main aims when dealing with challenging conversations …