How Entrepreneurs Should Keep Customers Happy

How Entrepreneurs Should Keep Customers Happy Good customer experience is not just a matter of delivering a product or service efficiently, although performance at this level is important. There are often emotional and situational elements too. If you fail to consider the feelings and perceptions of your customer, responding to queries and complaints as quickly …

Innovation Principles For Entrepreneurs

Innovation Principles For Entrepreneurs Entrepreneurs usually start with an idea and then try to find a market for it. Ideas are prompted by personal experience or the knowledge that things can be done in a better, more efficient way. Entrepreneurial innovation tends to flow from inventions that find a new home in the marketplace rather …