Skills Spot – Conflict Resolution

Skills Spot – Conflict Resolution We all come across situations from time to time – some of us more than most it has to be said – where there is a need to resolve often entrenched, passionate and emotional states of mind around a set of circumstances that have not worked out as we wanted …

How To Help Poor Performers

How To Help Poor Performers If you do not deal with the poor performer in your midst you are just storing up a whole hep of problems; they suck the life out of the organisation and make their manager’s life a living hell. What makes this worse is that the manager then begins to look …