What Does A Customer Look For In A Product Or Service?

What Does A Customer Look For In A Product Or Service? Regardless of the product you are making or the service you are providing, customers will always run through the following considerations when firstly looking at a range of possible options to buy and then when choosing to buy. Customer service is a wide-ranging subject …

Why Should Managers Be Concerned About Customer Relationship Management (CRM)?

Why Should Managers Be Concerned About Customer Relationship Management (CRM)? It is hard work and very costly to obtain a customer BUT very easy to lose them! CRM should be an integral part of the business and is vitally important for the following reasons. CRM is critical in order to: promote or maintain customer loyalty …

E-commerce Collaboration – Ryanair Launches A New Car Hire Service Powered By CarTrawler

E-commerce Collaboration - Ryanair Launches A New Car Hire Service Powered By CarTrawler Ryanair Car Hire customers to access 1500 car rental agents across 174 countries. Ryanair's boss Michael O'Leary kept his feet firmly on the ground today, launching a new car hire service for his customers. The budget airline revealed it is partnering with …