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DAVID SUMMERTON CONSULTING

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communication

How To Give GREAT Feedback

How To Give GREAT Feedback Giving feedback is an essential part of the manager’s role – it is an essential part of motivating staff, setting targets and allocation work based upon performance. Sadly, however, not all of us are good... Continue Reading →

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What Makes A Great Communicator?

What Makes A Great Communicator? Able to convey complex ideas in simple terms – this gets all of the audience on-board quickly and effectively. Eliminate jargon and speak with your own words - break down complex information into several parts.... Continue Reading →

20 Golden Rules for Effective Communication

20 Golden Rules for Effective Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process and... Continue Reading →

Why Selective Communication Styles Are Important

Why Selective Communication Styles Are Important Broadly speaking, communication in the workplace boils down to a clear difference between aggressive communication styles, which generally do little to create good working relationships and a softer, more skilful model, where the focus... Continue Reading →

The Land of Waffle, Uncertainty and Blah Blah Blah

The Land of Waffle, Uncertainty and Blah Blah Blah Sometimes we talk so much that we forget to think – here you have firmly landed in The Land of Waffle, Uncertainty and Blah Blah Blah! Problem One; we know too... Continue Reading →

Effective Communication the Aristotle Way

Effective Communication the Aristotle Way       Known as 'The Three Modes of Persuasion', Aristotle defined this model for effective communication, especially communications from a speaker or writer to an audience. These principles remain fundamentally useful and significant today, more than 2,300... Continue Reading →

Top Tips For Persuading

Top Tips for Persuading Focus on the needs of the other party. Take time to listen to them carefully and find out what they want. This will show that you are really interested in them and as a result they... Continue Reading →

What Leadership Traits Are You Using?

Leadership Traits – Do You Have Them? Psychologists have developed a set of dimensions that are used to define the human personality, with every individual falling somewhere on the scale for each trait. Although we are all individuals and we... Continue Reading →

Having Meaningful Conversations

Having meaningful conversations. When a company is small, communication among employees is pretty simple; you can just go over to them and chat!  But as a company grows, communication becomes more difficult. And strategic direction can suffer as a result,... Continue Reading →

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