David Summerton Business Consulting
How To Give GREAT Feedback Giving feedback is an essential part of the manager’s role – it is an essential part of motivating staff, setting targets and allocation work based upon performance. Sadly, however, not all of us are good at this which leads to confusion and uncertainty for all. Try using the BOOST method …
What Makes A Great Communicator? Able to convey complex ideas in simple terms – this gets all of the audience on-board quickly and effectively. Eliminate jargon and speak with your own words - break down complex information into several parts. Be Charismatic - create and articulate a strong vision, use metaphors and personal examples to …
20 Golden Rules for Effective Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process and that you accept the feedback that you are getting. Check understanding: does the audience pick …
Continue reading "20 Golden Rules for Effective Communication"
Why Selective Communication Styles Are Important Broadly speaking, communication in the workplace boils down to a clear difference between aggressive communication styles, which generally do little to create good working relationships and a softer, more skilful model, where the focus is upon delivering meaningful dialogue and strong working relationships. Look at the content and identify …
Continue reading "Why Selective Communication Styles Are Important"
The Land of Waffle, Uncertainty and Blah Blah Blah Sometimes we talk so much that we forget to think – here you have firmly landed in The Land of Waffle, Uncertainty and Blah Blah Blah! Problem One; we know too much! So much knowledge comes in that we have no choice other than to let …
Continue reading "The Land of Waffle, Uncertainty and Blah Blah Blah"
Effective Communication the Aristotle Way Known as 'The Three Modes of Persuasion', Aristotle defined this model for effective communication, especially communications from a speaker or writer to an audience. These principles remain fundamentally useful and significant today, more than 2,300 years since Aristotle first proposed them. Try using the model to engage with to your …
Continue reading "Effective Communication the Aristotle Way"
Top Tips for Persuading Focus on the needs of the other party. Take time to listen to them carefully and find out what they want. This will show that you are really interested in them and as a result they are then more likely to trust and respect you. If they understand where you are …
Leadership Traits – Do You Have Them? Psychologists have developed a set of dimensions that are used to define the human personality, with every individual falling somewhere on the scale for each trait. Although we are all individuals and we manage in different ways BUT managers and leaders show some similarities in how they work …
Having meaningful conversations. When a company is small, communication among employees is pretty simple; you can just go over to them and chat! But as a company grows, communication becomes more difficult. And strategic direction can suffer as a result, even if those at the top assume otherwise. The easy remedy to this potential minefield …
There are numerous ways in which those around us communicate subtle and sometimes not-so subtle, messages. These codes and messages give us information only about the here and now – it is immediate information but it is by its very nature transient. It cannot tell us about how the person in front of us were …
Continue reading "Basic Non-Verbal Communication Clues For Managers"
