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DAVID SUMMERTON CONSULTING

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Communication Skills

How To Get Your Messages Right Every Time

How To Get Your Messages Right Every Time The costs of getting communication wrong can be very high and leave you wondering how things could have gone so wrong! A few careful moments spent asking the following questions should help... Continue Reading →

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How Do I Improve My Communication Skills?

How Do I Improve My Communication Skills? Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process... Continue Reading →

How To Assess Staff Communication Skills

How To Assess Staff Communication Skills Communication is needed for every function of management and should be a key skill that is effectively used by all staff at every level within the organisation. To make an assessment of how your... Continue Reading →

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