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DAVID SUMMERTON CONSULTING

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Business Success

How To Assess The Performance Of Your Business, Service or Department

How To Assess The Performance Of Your Business, Service or Department There are many different ways that we can make an assessment on the performance of a business or an area that we are managing. These can be: Quality Speed... Continue Reading →

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What Skills Are Needed For Excellent Business Relationships?

What Skills Are Needed For Excellent Business Relationships? Effective communication skills are extremely important when managing and developing business relationships. We need to have a wide range of verbal, written and body language skills to perform management and business functions,... Continue Reading →

How Organisations Use Agile For Business Development

How Organisations Use Agile For Business Development Make Agile work for you and your organisation/department by developing the following: Customer collaboration: really find out what the customer wants and what they consider to be important Changing requirements: be aware of... Continue Reading →

The TOP Managerial Challenges Today

The TOP Managerial Challenges Today For any manager, and any business, to be a success we continually must think hard about the way the business is organised, how it inspires, deploys its resources, its values and beliefs and the way... Continue Reading →

How To REALLY Motivate Staff Quickly And Effectively

How To REALLY Motivate Staff Quickly And Effectively Involve your member of staff actively and openly in setting their goals and targets. Set realistic goals – it is good if these are stretching but they must be realistic! Meet and... Continue Reading →

The CREATE Model of Management Success

The CREATE Model of Management Success Try using the following guide to deliver management success: Challenging – set high expectations of all your staff and make sure that they are consistently being challenged to deliver more through skills development and... Continue Reading →

How To Tell If You Have Got An Excellent Business Idea

How To Tell If You Have Got An Excellent Business Idea We all think that our idea for business domination is just the best thing ever but very few business ideas actually bear fruit despite our best efforts. What we... Continue Reading →

How To Run A Successful Organisation

How To Run A Successful Organisation Successful companies regularly respond well to changes by applying the following pointers and get ahead in the market place systematically and effectively by: Having VERY CLEAR and BASIC priorities that all of the staff... Continue Reading →

How To Really Deliver Superior Service

How To Really Deliver Superior Service  Let your organisation be known for Superior Service.  This means, in practical terms, standing out from the rest of the marketplace and gaining both more business and systematically increasing your reputation and rate of... Continue Reading →

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