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DAVID SUMMERTON CONSULTING

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The 5 Most Common Causes Of Conflict For A Manager

The 5 Most Common Causes Of Conflict For A Manager Keep a continual look-out for the Big 5 causes of conflict in any workplace and be prepared to deal with the consequences! The Individual: attitudes, personality characteristics/particular needs or stress... Continue Reading →

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How To Unite Your Team

How To Unite Your Team Teams, and organisations, that are successful are such because they have mastered the art of working together and collaborating on tasks and in delivering against objectives and targets. This does not happen by magic or... Continue Reading →

The Art Of Saying No

The Art Of Saying No It is not easy to say No when faced with a challenge or request that perhaps you feel that you should accept. The fear of upsetting the other person, making them unhappy or even offended... Continue Reading →

How To Say No And Feel Good About It

How To Say No And Feel Good About It It is not easy to say No when faced with a challenge or request that perhaps you feel that you should accept. The fear of upsetting the other person, making them... Continue Reading →

How Conflict Impacts On Managerial Decision Making

How Conflict Impacts On Managerial Decision Making What tactics do managers use when trying to exert influence and power through information and decision making? Information Control: information gives power. It is always hard to argue against the facts, even if... Continue Reading →

What Does Organisational Best Practice Look Like?

What Does Organisational Best Practice Look Like? Fully followed and valued standard operating procedures Quality assurance processes and procedures that are specified and valued by the customer and followed thoroughly and consistently in the organisation Quality assurance processes and procedures... Continue Reading →

What Does Personal Best Practice Look Like?

What Does Personal Best Practice Look Like? Make sure that you cover the following bases all day, every day to really stand out from the crowd. Attention to detail Patient and calm Open to questions and input from others Able... Continue Reading →

How To Identify Best Practice

How To Identify Best Practice Are we actually any good at what we are doing? Are we trailblazers, also-rans or actually poor at what we are doing? One way is to look for top performers and high achievement. Once we... Continue Reading →

Why Is My Team Not Working Together?

Why Is My Team Not Working Together? We all want our staff teams to work collaboratively. To work together, work as a whole unit and work together to meet set objectives. If your team does not work in this way... Continue Reading →

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