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DAVID SUMMERTON CONSULTING

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Staff Retention

How Are Staff Retention, Staff Skill And Service Quality Linked?

How Are Staff Retention, Staff Skill And Service Quality Linked? Appreciation makes employees feel appreciated and valued. Attracting and retaining high-skilled employees is a primary goal for businesses. To lose staff is a serious cost made worse by the possibility... Continue Reading →

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Why Do Employees Leave?

Why Do Employees Leave? Staff turnover is inevitable and to some point we will want to achieve what we identify as “healthy” staff turnover to avoid our organisation becoming stale and unresponsive to external, and internal, changes. The problem is... Continue Reading →

What Do Staff Want From Their Managers?

What Do Staff Want From Their Managers? There are four basic things that ALL staff look for from their Manager – regardless of the setting, nature of the job, operational or service based, the same four things will always be... Continue Reading →

How To Attract And Keep TALENTED Team Members

How To Attract And Keep TALENTED Team Members The workplace is often a combative place to be – there are those team members who are very confident, possibly brash and outspoken, those that are highly confident and who seem to... Continue Reading →

Why do Staff Leave?

People don’t leave Employers they leave Managers! Let’s be honest – sometimes we want staff to leave either because they are “past their sell-by date” and need a new challenge, the sparkle and promise they offered at interview has evaporated... Continue Reading →

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