What Can Operations Teach Services?

What Can Operations Teach Services? If we take time to steal some wisdom from the realm of Operational Management all managers can use their mantra for success regardless of the operational context. So, what should managers consider as a road map for success? The following pointers should be uppermost in your mind: Environmental sustainability, recycling …

How To Design A Truly Effective And Efficient Service Layout

How To Design A Truly Effective And Efficient Service Layout Identify the different tasks involved and their immediate predecessors: make sure that these tasks are analysed and mapped out so that you really understand what is involved in each. Once this has been done check to see the previous task fits into the task that …