Managing Challenging Conversations

Managing Challenging Conversations Management is all about dealing with situations that are often challenging and difficult – sadly that goes with the job. This does not happen every day but having such skills are an essential part of the managerial toolkit. Whatever the cause of the problem, the main aims when dealing with challenging conversations …

How To Prepare For Giving Tough Feedback

How To Prepare For Giving Tough Feedback Some key questions to ask yourself – be BRUTALLY honest with yourself! Am I doing the best possible thing for the other person by not being honest and transparent about their performance? Did I make it really clear about the standards of performance I wanted? Did they show …