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DAVID SUMMERTON CONSULTING

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Maximising Output

What Does Organisational Best Practice Look Like?

What Does Organisational Best Practice Look Like? Fully followed and valued standard operating procedures Quality assurance processes and procedures that are specified and valued by the customer and followed thoroughly and consistently in the organisation Quality assurance processes and procedures... Continue Reading →

Six Excellent Tips To Increase Output

Six Excellent Tips To Increase Output Make sure that the task objectives are explained in plain, simple and clear language: does everyone know what their responsibilities are? Set out plain and simple performance expectations: does everyone know what success looks... Continue Reading →

Tough Questions To Get More Output

 The Acid Test for Managers It is important that managers ask challenging, positive but constructive questions. This is essential to encourage staff involvement and for staff to understand situations and problems that arise in the business. Some of these questions... Continue Reading →

What Skills Does The Operations Manager Need?

Create a product or a service where you can quickly add some unique value and profitability. Work with partners that you like. Build something that is for the greater good – it’s not just about profits, successful companies make a... Continue Reading →

Getting More From Your Staff

Getting More From Your Staff All organisations try very hard to set up operational systems and procedures that will maximise output and deliver (hopefully) continual efficiencies. The one thing that no organisation can control, programme or ultimately rely upon are... Continue Reading →

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