How Entrepreneurs Should Keep Customers Happy

How Entrepreneurs Should Keep Customers Happy Good customer experience is not just a matter of delivering a product or service efficiently, although performance at this level is important. There are often emotional and situational elements too. If you fail to consider the feelings and perceptions of your customer, responding to queries and complaints as quickly …

How To Be Brilliant At Customer Service

How To Be Brilliant At Customer Service All organisations should always be continually striving to improve their Customer service focus often the difference between a successful and unsuccessful organisation lies in the way in which it treats its customers. This involves the whole organisation and not just the staff that deal directly with the customer …

Customer Service At A Premium – McDonald’s Offers Table Service To Combat Falling Sales

Customer Service At A Premium - McDonald's Offers Table Service To Combat Falling Sales The restaurant hopes to revive interest in its brand by offering customers the option to order from their seats. McDonald's is to offer its customers table service in an attempt to stimulate consumer interest following a drop in sales revenue. A …