David Summerton Business Consulting
How To Manage Unmanageable Staff Not all staff are committed, enthusiastic and apply themselves to the tasks allocated to them. They absorb a huge amount of your time, effort and focus, drawing huge reserves from your passion and dedication to getting things done. Put simply, they put at risk your chances of personal and professional …
How To Manage A Difficult 1:1 Meeting Not all employees are good employees and there will be times when matters of performance, attitude and working relationships need to be challenged so that targets can be met and the rules and expectations of the working environment need to be re-set. Not an easy conversation but a …
How To Prepare For A Difficult Conversation It is human nature to avoid conflict, at least for the vast majority of us! We put off that difficult, awkward, challenging and potentially very uncomfortable event until, well, we just rush in there and either get it wrong or it goes not the way we wanted it …
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How To Have Effective Conversations Having difficult or challenging conversations are part of like: this equally relates to both conversations and meetings in the workplace but also in a variety of different social and family situations. There are no hard-and-fast Rules as to what makes for such a session as they can last for 3 …
How To Break Bad News All managers have to break bad news – it is simply part of the job because you cannot be an agent of delight all of the time! Redundancy, mergers, demotions, disciplinary meetings, change processes or just plain failure it has to be communicated. Dismissals are also painful processes for both …
