How To Prepare For A Difficult Conversation It is human nature to avoid conflict, at least for the vast majority of us! We put off that difficult, awkward, challenging and potentially very uncomfortable event until, well, we just rush in... Continue Reading →
How To Have Effective Conversations Having difficult or challenging conversations are part of like: this equally relates to both conversations and meetings in the workplace but also in a variety of different social and family situations. There are no hard-and-fast... Continue Reading →
How To Break Bad News All managers have to break bad news – it is simply part of the job because you cannot be an agent of delight all of the time! Redundancy, mergers, demotions, disciplinary meetings, change processes or... Continue Reading →
