A Quality Senior Management Route Map

A Quality Senior Management Route Map There is often a disconnect between senior and middle management, born from several different reasons including mistrust, unclear objectives, contentious tasks and projects handed down from the top table that are at odds with operational capacity and capability. There are huge amounts of time and effort wasted in this …

Leadership Actions When Change Comes

Leadership Actions When Change Comes Change brings with it many different feelings and emotions, both for managers and staff alike. Whilst we cannot ignore change, we must work with it to get the outcomes that are needed. Leadership actions need to respond to the feelings and attitudes of those who you are managing – these …