20 Golden Rules for Effective Communication

20 Golden Rules for Effective Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process and that you accept the feedback that you are getting. Check understanding: does the audience pick …

Why Selective Communication Styles Are Important

Why Selective Communication Styles Are Important Broadly speaking, communication in the workplace boils down to a clear difference between aggressive communication styles, which generally do little to create good working relationships and a softer, more skilful model, where the focus is upon delivering meaningful dialogue and strong working relationships. Look at the content and identify …

Why Interpersonal Communication Fails

Why Interpersonal Communication Fails Supportive communication promotes understanding and helpfulness. Things get done through good interpersonal communication. Always. Quality interpersonal communication helps to overcome the following features of poor working relationships and helps to get tasks accomplished: One individual feels threatened or attacked as a result of communication. Self-protection becomes the most important part of …

Clean Communication – Getting Management Communication Right

Clean Communication has no “negative charge” to it. There is no component of it that has any form of attack, shame, blame, upset, anger, manipulation, ridicule, disdain, lies or otherwise. Unclean communication may be consciously or unconsciously delivered. Consciously delivered unclean communication may be easier to deal with, because there is an emotional awareness around …

Communication – Getting the Basics Right First Time, Every Time!

Communication – Getting the Basics Right First Time, Every Time! Communicating is easy, but communicating well takes skill. Good communication habits come with regular practice and every manager should be continually critically assessing and refining their communication to recognise what went well and what needs further attention. We seldom get the chance to have a …

How To Compose Really Good Managerial Communication

How To Compose Really Good Managerial Communication We often only get one chance to get our message across so good planning and careful consideration of the communication process is essential. Consider the following pointers when preparing your next important communication: Choose words precisely. Use short rather than long words. Use concrete rather than abstract words. …