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DAVID SUMMERTON CONSULTING

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Communication and Motivation

How To Give GREAT Feedback

How To Give GREAT Feedback Giving feedback is an essential part of the manager’s role – it is an essential part of motivating staff, setting targets and allocation work based upon performance. Sadly, however, not all of us are good... Continue Reading →

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How To Use Communication To Increase Team And Individual Motivation

How To Use Communication To Increase Team And Individual Motivation To increase motivation in your team and its individual members, using simple communication techniques, try the following and modify your approach for each individual team member as you go: Clarify... Continue Reading →

20 Golden Rules for Effective Communication

20 Golden Rules for Effective Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process and... Continue Reading →

Why Interpersonal Communication Fails

Why Interpersonal Communication Fails Supportive communication promotes understanding and helpfulness. Things get done through good interpersonal communication. Always. Quality interpersonal communication helps to overcome the following features of poor working relationships and helps to get tasks accomplished: One individual feels... Continue Reading →

Leaders and Communication – Be A Communication Guardian

Leaders and Communication – Be A Communication Guardian Leaders communicate the big picture: the vision rather than small bits and pieces of a fragmented message. A good Leader is a Communication Guardian because he or she takes communication seriously and... Continue Reading →

The Manager’s 20 Golden Rules of Communication

The Manager’s 20 Golden Rules of Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process... Continue Reading →

Simple Phrases That Motivate Staff  

Simple Phrases That Motivate Staff   Thank-you. Never underestimate the power of this phrase whatever information or opinion that you have been given. Positive feedback, expressing gratitude or just when someone brings something to your attention. Good manners cost nothing.... Continue Reading →

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