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DAVID SUMMERTON CONSULTING

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Communication and Feedback

The Best Feedback Formula EVER

The Best Feedback Formula EVER Feedback should be a smooth and flowing process – everyone needs feedback to assess their performance and to identify future development needs plus feedback is an essential part of motivation and well-being. Using the model... Continue Reading →

Giving Good Quality Feedback On Performance – You’ve Got This!

Giving Good Quality Feedback On Performance – You’ve Got This! Staff need feedback and giving this is a key part of any manager’s job – this creates a lot of stress and concern for some managers, especially when they do... Continue Reading →

The Secret Of Successful Leadership Communication

The Secret Of Successful Leadership Communication All organisations should be committed to effective and efficient communication and when it comes to the complaint from staff that communication is poor, the knee-jerk reaction is to just communicate “more often”. Wrong! Staff... Continue Reading →

How To Give Tough Feedback

How To Give Tough Feedback Nobody likes those difficult, troublesome conversations – but they are all part of the manager’s role. There are very few of us who would look forward to them or even say that they are an... Continue Reading →

How To Give GREAT Feedback

How To Give GREAT Feedback Giving feedback is an essential part of the manager’s role – it is an essential part of motivating staff, setting targets and allocation work based upon performance. Sadly, however, not all of us are good... Continue Reading →

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