David Summerton Business Consulting
How To Get Management Instructions Right Every Time Managers give out Instructions: it is part of the job and gets things moving in the right direction. Well, that’s what we hope for! The problem is that there are many occasions where what we think we say is not what others hear and the results that …
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Communicate Less To Be More Effective Time is a precious resource which slips away from us like grains of sand falling through our fingers – often the biggest drain on our time is time spent on communication that does not help us in our tasks or which is simply a drain on our attention and …
Management Communication – You’ve Got This! Communication is a key management skill and an area that many managers fail to get a grip of in terms of their impact, effectiveness and efficiency of delivery in achieving goals. Three simple but highly effective techniques to use in your communication style outlined below, each of which will …
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How To Get Your Messages Right Every Time The costs of getting communication wrong can be very high and leave you wondering how things could have gone so wrong! A few careful moments spent asking the following questions should help you to avoid such disasters: Why? What do I want to achieve and what do …
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How Do I Improve My Communication Skills? Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process and that you accept the feedback that you are getting. Check understanding: does the audience …
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How To Give GREAT Feedback Giving feedback is an essential part of the manager’s role – it is an essential part of motivating staff, setting targets and allocation work based upon performance. Sadly, however, not all of us are good at this which leads to confusion and uncertainty for all. Try using the BOOST method …
20 Golden Rules for Effective Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process and that you accept the feedback that you are getting. Check understanding: does the audience pick …
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How To Be An Excellent Communicator Try the following Tips to develop and fine tune your managerial communication skills; Be Direct; make your communication to the point and always make it concise. Adopt the principle of who, what, where, when, why and most importantly HOW. Avoid vagueness; make your messages clear and specific. Make sure …
Why Selective Communication Styles Are Important Broadly speaking, communication in the workplace boils down to a clear difference between aggressive communication styles, which generally do little to create good working relationships and a softer, more skilful model, where the focus is upon delivering meaningful dialogue and strong working relationships. Look at the content and identify …
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Why Interpersonal Communication Fails Supportive communication promotes understanding and helpfulness. Things get done through good interpersonal communication. Always. Quality interpersonal communication helps to overcome the following features of poor working relationships and helps to get tasks accomplished: One individual feels threatened or attacked as a result of communication. Self-protection becomes the most important part of …
