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DAVID SUMMERTON CONSULTING

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Communication

How To Give GREAT Feedback

How To Give GREAT Feedback Giving feedback is an essential part of the manager’s role – it is an essential part of motivating staff, setting targets and allocation work based upon performance. Sadly, however, not all of us are good... Continue Reading →

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20 Golden Rules for Effective Communication

20 Golden Rules for Effective Communication Prepare: know exactly what you want to say before you say it. Be attentive: understand the reactions of the audience. Show you are listening: make it obvious that this is a two-way process and... Continue Reading →

How To Be An Excellent Communicator

How To Be An Excellent Communicator Try the following Tips to develop and fine tune your managerial communication skills; Be Direct; make your communication to the point and always make it concise. Adopt the principle of who, what, where, when,... Continue Reading →

Why Selective Communication Styles Are Important

Why Selective Communication Styles Are Important Broadly speaking, communication in the workplace boils down to a clear difference between aggressive communication styles, which generally do little to create good working relationships and a softer, more skilful model, where the focus... Continue Reading →

Why Interpersonal Communication Fails

Why Interpersonal Communication Fails Supportive communication promotes understanding and helpfulness. Things get done through good interpersonal communication. Always. Quality interpersonal communication helps to overcome the following features of poor working relationships and helps to get tasks accomplished: One individual feels... Continue Reading →

Clean Communication – Getting Management Communication Right

Clean Communication has no “negative charge” to it. There is no component of it that has any form of attack, shame, blame, upset, anger, manipulation, ridicule, disdain, lies or otherwise. Unclean communication may be consciously or unconsciously delivered. Consciously delivered... Continue Reading →

Communication – Getting the Basics Right First Time, Every Time!

Communication – Getting the Basics Right First Time, Every Time! Communicating is easy, but communicating well takes skill. Good communication habits come with regular practice and every manager should be continually critically assessing and refining their communication to recognise what... Continue Reading →

What Makes Good Communication Feedback?

  What Makes Good Communication Feedback? We all want some response to our communication as a manager – to spend considerable amounts of time on the message and then to get nothing back by way of a response is both... Continue Reading →

How To Compose Really Good Managerial Communication

How To Compose Really Good Managerial Communication We often only get one chance to get our message across so good planning and careful consideration of the communication process is essential. Consider the following pointers when preparing your next important communication:... Continue Reading →

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