How To Get Management Instructions Right Every Time

How To Get Management Instructions Right Every Time Managers give out Instructions: it is part of the job and gets things moving in the right direction. Well, that’s what we hope for! The problem is that there are many occasions where what we think we say is not what others hear and the results that …

Excellent Communication – You’ve Got This!

Excellent Communication – You’ve Got This! Communication does not have to be difficult, yet many managers and people from all walks of life, get this wrong – and then have to recover something that should have got right first time, every time. We all use the following styles of communication, each of which has its …