Why Feedback Is An Essential Management Tool
Managers cannot always choose their teams and individuals; hence it is vital that we work with the human resources that we are given.
As part of our commitment to develop and inspire the staff at our disposal, coaching is a vital tool in that process. Central to that effort is the use of Feedback as a technique to motivate, develop and expand the skills and knowledge of the staff in our area.
So, how can Feedback be effectively used in the workplace?
- To review progress, check understanding and evaluate learning and development to date, using SMART Objectives and targets.
- To allow the individual to self-assess their performance: making sure that there is an open and honest dialogue between all parties concerned.
- To form the basis of the next stage in the coaching and development process: both sides identifying the strengths and weaknesses of the development and learning process to date and adjusting them if necessary.
- To reinforce positive behaviours: praising success which is very empowering for the recipient.
- To support best practice: letting a team member know they are on track so that they can maintain, and improve, the actions they are currently delivering for the organisation.
- To challenge problems constructively: targeted and well-structured criticism can address areas of under-performance and redirect efforts towards correct behaviour and outcomes.
- To check that the individual is happy with progress and their planned development: making sure that they know the path that they are on and that they understand how this is being managed and assessed.
Time spent giving Feedback is never time that is wasted – make sure that the time you invest in this is well spent!
For more details about our services visit the website www.davidsummertonconsulting.co.uk