What Makes A Team Successful
Teams are a very common feature of management systems and bring together a range of staff who can shape and deliver positive outcomes for both themselves and the wider organisation.
This does not happen just by accident and in setting up Teams the following have to be considered and acknowledged:
- Deliver a climate of trust: nurturing team culture is a vital part of the team leader’s role. Mistakes and failures should be seen as learning experiences, not as occasions to apportion blame
- Focus upon communication – clear and frequent communication is vital. The free flow of information will help team members understand how their work contributes to business objectives and promote better integration
- Give them access to training – specialist training may be needed to handle the tasks required, especially if the team leader has not been able to select team members personally. Team leaders will need project management skills and the ability to manage meetings, moderate discussions and handle conflict. Team members will also need good interpersonal skills, including communication and negotiation.
- Be aware of the importance of time – ensure that there is time to coordinate activities, to develop ideas and to monitor progress and that there are opportunities for regular meetings. Be aware that attitudes to time differ significantly across cultures
- Provide the right resources – make sure that the team has access to the resources and materials they will need to complete their work
- Set effective and sustainable objectives – these need to be clearly understood by all team members. This is increasingly a matter of involving team members in setting objectives rather than dictating prescribed objectives to them. Team members with a clear understanding of their own objectives and their place within the team and the wider organisation are more likely to be able to motivate themselves to achieve, and to exhibit higher levels of job satisfaction, commitment, excitement and enthusiasm
- Take time to assign tasks and roles – it is vital for team members to be absolutely clear about what is expected of them and what tasks have to be carried out. Consider how you will handle the situation if tasks and roles are not respected
- Provide regular and structured feedback – everybody needs to know how well they are doing and if and where improvements can be made. Feedback should focus firstly on the positive aspects and then on ways of addressing any problems or difficulties.
These are big challenges and they carry big risks but the benefits of a properly established Team cannot be underestimated.
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