2 Essentials In Any Crisis
Crises come when you least expect them and create absolute chaos, unless you can get a grip o the issue very early on and navigate your way through it.
Whatever crisis you are facing make sure that you follow the two guiding principles below:
- Do the right thing, every time, however difficult this might be and to the best that you can every time, no exceptions.
- Tell people what you know, what you do not know and when you can update them. Nothing creates more chaos and disruption better than people making assumptions and filling in the gaps for themselves.
Crisis tests the resolve and dedication of everyone in the organisation – it will pass, and you can make it easier by always following the principles above.
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