10 Outstanding Leadership Behaviours
A critical success factor for any organisation is the appointment of key staff in management positions: this is true of Team Leader, Middle and Senior management roles, where the impact of that person is felt throughout the strategic and operational activity of the company.
The overall makeup of that person, and the recruitment process itself, says a huge amount on what the organisation is about and its beliefs and standards. These appointments always show a lot about the culture of that business and such appointments ensure that the culture continues.
The following 10 Pointers are a reasoned and effective means by which to judge the potential and value of any management appointment in any sector:
- Promotes Teamwork: productivity comes from effective and efficient development, and control, of teams. Good managers never put their agendas ahead those of the team and consistently underplay their individual inputs in team outcomes. Those with too much ego and desire for getting attention should be avoided at all costs.
- Asks regularly for contributions: the manager with all of the knowledge and all of the solutions is not harnessing the power and potential of their staff. Organisational success is driven by the contributions of the staff, not the management, where they are free to make suggestions and to identify new ways and means of completing tasks.
- Finds middle ground: good management recognises different opinions on tasks and problems and works consistently to find a solution that uses the best of every viewpoint. This is very important as it encourages ongoing questioning and searching for new innovations from staff who are not afraid to speak up and put their views across.
- Have they got relevant experience of the tasks ahead? If not the likelihood of success is very limited – it is almost impossible that an appointment without such experience will be a success.
- Uses facts correctly: putting across an argument that does not need sense checking or validating for accuracy at every point. Stretching the facts and misrepresenting a situation is always a troubling issue for any organisation as it threatens its success.
- Shows consistency: not shooting from the hip, acting in a measured and reliable way and behaving in the best interests of the organisation, not themselves.
- Shows compassion: staff are individuals, not clones, and should be dealt with in a suitable manner. Each member of the team has their own strengths and weaknesses and need to be positioned in such a way that they make the best possible contribution to the organisation. A sub-par performance is as much the fault of the manager as that of the individual themselves.
- Consistently works to deliver a good job: this is important because someone just positioning themselves for the next promotion will never be a good appointment. Consistently working to the benefit of the organisation must be a non-negotiable!
- Answers questions with details: does the manager actually know what is going on? Asking questions about the question that has been asked, thinking about a response and then delivering it with care and precise detail are the features of good management.
- Has integrity: delivers on promises and is reliable and fair in their dealings.
Look carefully and consistently for the above behaviours in any management appointment that you make.
For more details about our services visit the website www.davidsummertonconsulting.co.uk