What Does A Successful Department Or Function Look Like?
The Department or Function that you want to manage has got success bottled and is both polishing and refining its current product/service offer, while at the same time developing new products/service offers or new ways of getting things done.
Unlocking the secrets that deliver success is not that hard – it just means looking at the management culture in your own area of responsibility and making sure that you are using precious resources to the fullest extent.
The successful manager runs their area as a system that:
- works to empower the staff to complete tasks and build innovation with the best knowledge and know-how.
- recognises that spend on training is an investment, not a cost
- understands that the competition is actually a positive driving force, because it forces innovation and development
- captures knowledge, experience and know-how from the team as the inspiration for future development
- is all about connecting people, ideas and data, both inside and outside the organisation
- has data, information and knowledge on-hand and uses it wisely
The framework above should be constantly developed and refined to deliver ongoing profitability and success.
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