How To Be An Excellent Leader
- Be Aware of Your Biases
We all are biased, even those who say that they are not! We all get the dreaded tunnel-vision days and become isolated from others and what the real world represents. Make sure that whenever possible that you step away from accepted knowledge and just ask some plain questions and do not rely on accepted wisdom, either yours or anyone else’s.
- Be Humble
Accept and publically state that it is not just about you: many people and levels in the organisation all contribute to corporate success. Never take all of the credit and none of the blame.
- It is all about the Team
The more time and resources that you invest in your team the greater the results that are generated. This is a rock-solid means of improving employee engagement and a better operational culture.
- Publicise and maintain your values
Let people know what you stand for and then take positive actions to ensure that they are followed – staff like certainty in their leader.
- Think outside the Box
Try not to cling to safe thinking and be prepared to forge ahead and try out new ideas, methods that worked well in the past seldom make it through to the current day so keep an eye out for changes in the market and work towards them.
- Think Before You Speak
A sure-fire guarantee of failure is when the moth engages before the brain! This is also a prime reason why many management initiatives and approaches fail through what is actually self-sabotage!
- Always justify the decisions you are making
If you are not able to argue convincingly that your approach is right, why did you make the decision in the first place? Always have the “why” in your mind so that you can deal swiftly and effectively with any queries.
- Have reliable Management Skills
The quality of managers and team leaders is the single biggest factor in any organisation’s success and to not have this solid base is a real weakness. Focus upon the 5 Skills of Managing People, Managing Operational Activity, Managing Resources, Managing Information and Managing Yourself. Excel in all of them!
- You do not have to be popular all of the time
Leaders are not hired to be liked and often find themselves in situations that require grit and determination to put things right or to breathe new life into the status quo. Go for a style that delivers integrity, action, honesty, speed and results.
- Focus upon the Customer Experience
The further you are from where the customer sits, the more likely you will fail. History is littered with examples of organisations that ignored or just paid lip service to what their customers wanted. Always remember that customers generate money.
- Look for colleagues with different mind sets
Never surround yourself with people like you and who think like you. You need colleagues who will challenge you and make you work harder rather than a crowd who will applaud your every move.
- Be an original, not a copy
It is tempting to copy what has gone before or the person you have replaced. This is a short-sighted approach as you can never be totally sure of what has gone before and the management role is an evolving one. Come up with original ideas and solutions.
Above all else keep growing and developing: mistakes will come and while they are painful and uncomfortable, but they are golden opportunities to learn and develop.
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