How To Use Assertiveness, Reasoning and Friendliness When Trying To Influence Others

There are many ways by which you can influence and have a strong impact upon others in a variety of different scenarios.

Assertiveness – used commonly when:

  • The objectives of the organisation are very important and must be achieved
  • Expectations of success are low, hence a directing and possibly abrasive style is needed
  • There is a strong culture where managers have a lot of control and freedom to exercise it

Reason – used commonly when:

  • The objectives of the organisation are very important and must be achieved
  • Expectations of success are high, hence a more relaxed and open style will get results
  • There is a culture in the organisation that means that managers carry a lot of power in their roles

Friendliness – commonly used when:

  • Personal objectives and achieving goals are very important to the individual rather then benefitting the wider organisation
  • Expectations of success are low, hence a style that appeals to the individual personality and their personal commitment to an objective or a goal are important
  • There is a weaker corporate culture where organisational control and direction is either under-developed or absent

Select your approach carefully, weighing up which style will get you the best results from the people you are trying to influence, remembering that style flexibility is an important aspect of any management style.

Good Luck!

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