The Top 10 Management Skills Every Manager Needs
Successful managers work consistently to develop their skills in the following areas:
Without a plan, nothing is achieved. As a manager you need to be competent in business planning, project planning, workload planning and contingency planning.
Communication covers writing, speaking and listening. You must be competent in all 3 areas. Many managers are very good when it comes to speaking or writing. A major area for personal development and review will always be how well we all listen!
- Decision Making
Managers are paid to get results and this involves making decisions. Avoiding decisions means that nothing gets done, the organisation stalls and is going nowhere and its chances of success are therefore very limited. Always remember though that managers are like people and people make bad decisions occasionally: they key thing is that you learn from the process!
Never hold onto tasks that you can give to others. There is simply too much for you to do and you cannot do everything that passes across your desk – managerial failure is often down to a lack of delegation and holding onto tasks that pose no problem to you.
- Problem Solving
Managers are paid to solve problems and your team will look to you to resolve issues and sort things out when necessary. If you cannot solve problems that you will begin to fail in your role. Nobody ever respected a manager who could not solve problems.
Take the time to develop your recruitment skills bearing in mind that staff are the biggest cost that any organisation will encounter, hence it is vitally important to get the bright person into the right vacancy. Take all the advice that you can and attend as much training on this subject as possible.
The best way to motivate staff is through an effective and efficient Appraisal process so make sure that you fully understand your organisation’s processes here and that you are fully prepared and able to run Appraisals with your staff.
8.Managing poorly performing staff members
Sooner or later you will have an employee who is not performing which will involve a Performance Management procedure. The temptation is to do nothing and hope the problem goes away – but it never does! Failure to get to grips with the situation just sets up future problems so dealing with this at an early stage is the best solution.
- Motivating your staff
You are responsible for getting results through others. This can only be achieved through making sure that the team motivated and focused, even when things may be difficult and when times are hard. Use simple strategies that cost little but which have a proven impact upon morale and effort. (A simple Thank You goes a long way!).
- Be aware of your Financial Responsibilities
Never expect your colleagues in the Finance Department to do this part of your job for you! Always have it in your mind that your actions and decisions will have a financial impact and think carefully about how you intend to manage with the resources that you have.
ALWAYS consider the above points and remind yourself constantly about them.
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