Types Of Staff And How To Manage Them
There are many different personalities found within any Team that you might be asked to manage – this makes for an exciting challenge but ultimately your success as a manager depends upon how well, or not, you manage to get these individuals to meet the performance objectives set.
The broad definitions below will hopefully allow you to see different personality types and how you might work with each of them to maximise their performance.
- Isolates: completely detached from the group and the work itself. They have no concerns about getting involved and take no pleasure in the success of the group or organisation. These individuals need coaching but may ultimately have to be managed out of the organisation!
- Bystanders: are completely detached when it fits their own interests. They have low internal motivation so you will have to work very hard at getting them fully on-board with what you need to achieve. The trick here is to find the right issues to get them motivated and to contribute all of the time.
- Participants: are engaged to the extent that for some of the time they are willing to get involved and to contribute. These types may well be supportive of the organisation at times but are equally probably disengaged for significant periods of time also. You should carefully review their work and output levels so that you can decide if they are actually being constructive!
- Activists: are considerably engaged, committed to colleagues and the work that needs to be done. They have strong feelings but these can be both positive and negative and will be around the management, the organisation and their job role. Good players in the team but you must be aware of whether they are for or against the organisation!
- Diehards: super-engaged members of staff who are willing to fight to the end their own point of view. Diehards would think nothing of removing the leader if they thought this would preserve their own views and perceptions. They can either be a prize tool or an absolute liability. Make sure that you always know where their loyalties are and manage them accordingly!
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