Skills Spot – Growing Your Business
What are the basic “must-do” building blocks in planning and then delivering a profitable business?
- Stay resilient and stay ahead of the curve within your chosen sector or field of expertise.
- Fully understand how your customers behave and what they are looking for. Get into their minds to see exactly what they will be wanting next.
- Be VERY watchful of new innovations in your market.
- Providing an excellent customer experience at all times.
- Invest heavily in customer care – customers are hard to recruit and easily lost. It is far easier to recycle existing customers rather than finding new ones!
- Differentiate yourself and your Offer from your competition – what can you do differently, cheaper and to a better standard?
- Surround yourself with talented people
- Always recruit people who are better than you to keep raising your standards.
- Have a strong vision and good teamwork.
- Design a good product or service BUT long-term businesses know how to adapt and improve that initial vision.
- Communicate your message well, be confident and commit to your product or service.