BOOST Your Quality Feedback

Make sure that when you give feedback you make this a quality and meaningful process – use the BOOST Method.

Balanced –  make the message accurate and evaluative with positives and negatives as needed

Observed –  concentrate on actual behaviours, language and products generated  / language

Objective –  state the facts not personal prejudices

Specific –  details of events, observed behaviours, impacts that can be measured and proved

Timely – as soon as possible after the event

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